STRATEGY

Planning brand ecosystems that deliver
measurable business growth.

OUR POV

"What should we do… and why, to grow your business?”

The AMP strategy team answers this question through consumer insights, ecosystem planning and reframing problems to enable businesses to think, act and communicate more effectively in an always-on, connected world.

To deliver on this promise, our team is a deliberately eclectic mix of management consultants, brand strategists, communication planners, service design experts, search and social strategists and political consultants.

EXPERTISE

  • Consumer Segmentation
  • Consumer Journey Mapping
  • Brand Strategy
  • Ecosystem Strategy
  • Communication & Content Planning
  • ‘Big Idea’ Campaign Development
  • Service Design Strategy
  • Digital Strategy

OUR APPROACH

BRAND BEHAVIORS

We help brands earn the right to be called a favorite brand by focusing on five types of behaviors:

Presence

A favorite brand is present, participative and responsive, utilizing each relevant channel to engage consumers with the brand and its purpose.

Utility

A favorite brand becomes invaluable by being purposeful, helpful and easily usable.

Honesty

A favorite brand is a good citizen and transparent in its marketing; its behaviors are consistent with its values.

Action

A favorite brand acts continuously to be of service to its customers and its cause.

Play

A favorite brand delights and encourages exploration via storytelling and surprise; it delivers a positive return on attention.

OUR PROCESS

THE ROAD TO RESULTS

To chart a course towards desired strategic outcomes, we implement the three-stage process pictured below. Each stage includes a variety of milestones within.

A graphic showing the AMP Agency Road to Results process

OUR PROCESS

INSIGHTS:
IDENTIFYING HIGHEST VALUE CHALLENGE

Insights stop on the path to implementation

Every one of our strategic engagements starts with a review of known challenges and an assessment of which outcomes will define success. The goal of this phase is to create alignment between stakeholders and clarify the central problem to be solved.

Consumer Insights

We field primary quantitative and qualitative research to supplement gaps in knowledge and give us a clear view of our audience’s thoughts, feelings and behaviors. This holistic understanding of what our consumers say and how they act shapes the core insight that will fuel breakthrough creative work.

Brand Immersion & Ecosystem Measurement

We use stakeholder interviews and immersive business planning to gain an in-depth view of the brand from the inside out, emerging with a firm grasp of the company’s unique value-creating characteristics. From, this we develop a data-informed, diagnostic ecosystem model to help measure the brand’s current and potential in-market performance across all channels.

Competitive Mapping

We thoroughly review the competitive landscape to indicate where market opportunities exist within the brand’s given business sector.

Research Tools

We utilize access to over $10M in research tools, ranging from attribution modeling to retail and POS data to inform and refine our strategic direction.

AMP Agency uses a suite of research tools to inform strategy decisions.

OUR PROCESS

STRATEGY:
ENVISIONING BRAND TRANSFORMATION

Strategy stop on the path to implementation

As a next step, we map the brand's presence and behavior across the entire consumer journey, and present a holistic vision of its future-state ecosystem:

Brand Strategy

A strategy is the central organizing idea against which a brand can act. This strategic vision gives the organization a clear direction forward by identifying the highest value opportunity and mapping how different entities will contribute to a consistent consumer experience.

Creative Brief & Communications Architecture

A creative brief distills the core consumer insight to provide a launching point for creative conceptual development. This, along with additional structured communications architecture, will guide brand messaging and content development to maintain a consistent, compelling voice across all media.

Ecosystem Vision

This future-state outlook helps the brand fulfill its purpose, foster direct and relevant relationships with consumers, and creates efficiencies of scale for the business. Collectively, these smaller interactions create affinity, building a relationship with consumers while helping them move through their respective journeys.

OUR PROCESS

ROADMAP:
THE PATH TO IMPLEMENTATION

Roadmap stop on the path to implementation

As creative development nears completion, we create a phased implementation plan to help move the brand from its current state to the desired future state. Prioritized tracks of work are created, allowing the organization to weigh the level of effort against ROI

The new ecosystem is executed, component by component, across all relevant channels. We continue to optimize it in real time – establishing a new market presence in which the brand makes deliberate choices and behaves consistently even in the face of market dynamics.

STRATEGY CLIENTS

THE COMPANY WE KEEP

  • 2k
  • CiCi's Pizza
  • FX
  • Kaiser Permanente
  • Insomniac - Live Nation
  • Mattel
  • Primrose School
  • Naked Juice
  • Slacker Radio
  • Direct TV
  • TaylorMade
  • Vizio
  • XBOX
  • Rackspace
  • Ayn Rand Institute
  • Disney Parks
  • AACN
  • Activision
  • TrueCar
  • Farmers Insurance
  • Toyota

Find out how we can put solutions like these to work for you.

Get in Touch

Kaiser Permanente - THRIVING IN DIGITAL

Faraday Future - REVVING UP FOR THE FUTURE

 

Boden - A COLOURFUL INVASION

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